Choose a first business process to automate
Automation projects are easier to evaluate when they start with one repeatable workflow. A good candidate has a clear beginning and end, rules people can explain, and enough repetition to make a small
Latest articles
Plan a small-business website redesign before development starts
A website redesign is easier to scope when the team agrees on what the site needs to help visitors do. A visual reference can start the conversation, but a short plan prevents the project from becomin
A successful web form response is only one part of the delivery test
A web form shows a success message. The developer sees a successful HTTP response. The business still needs to know whether the enquiry was recorded, routed to the right person, and made visible for f
